UPDATE: As of June 5, all pathways are open and animals will be back on exhibit if they were taken off during water main work.
To ensure reliable water service, Potter Park Zoo has undertaken a comprehensive water main improvement project. The initiative involves updating infrastructure to support animal care and facility operations.
Starting Tuesday, May 27, 2025, portions of the pathways will be closed to visitors to allow crews to gain access to our water main throughout the zoo.
As you wander through the zoo, you’ll notice some barricades along the path. Please refrain from bypassing these safety measures and follow detour signs. This not only helps maintain your safety but also allows crews to work efficiently and safely.
This investment reflects Potter Park Zoo’s ongoing commitment to sustainability, safety, and operational excellence, ensuring a dependable water supply for decades to come.
Parking
We expect no impact on guest and bus parking during water main improvements.
Admissions
The main entrance gate will continue to be utilized during water main improvements.
Camel Rides
Camel rides will remain open during water main improvements.
Farmyard Edventures
The farmyard will be open during most of water main improvements. For the safety of guests and animals the farmyard will need to close for a few days. Watch the website and social media pages for updates on closures.
Feline and Primate House
All animals at the feline and primate house will be able to be viewed from either their outside exhibit or their inside exhibit.
Gift Shop
The AniMALL gift shop will remain open in the entry plaza during water main improvements.
Reptile House
The reptile house will remain open during water main improvements.
Savanna Grill
The Savanna Grill will remain open during water main improvements.
Dippin Dots
Dippin Dots will remain open during water main improvements.
Sensory Challenges During Construction
We want to keep you informed and provide you with a glimpse of what to expect. As we work on our water main improvement project, we understand that certain sensory challenges may arise.
1. Smells: With the work being done through the grounds, there may be some temporary smells associated with the construction process.
2. Noise: Please be aware that the presence of heavy machinery might generate loud noises throughout the zoo during the construction period.
*Sensory Bags and headphones are available to check out at the admissions gate. We also have quiet areas throughout the zoo, which can be found here.
FAQs
Q: What is the purpose of the water main improvement project at the zoo?
A: The purpose of the water main improvement project at the zoo is to:
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Ensure Reliable Water Supply – Upgrade aging infrastructure to provide consistent and dependable water delivery throughout the zoo.
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Support Animal Health and Safety – Maintain proper water flow and pressure to support animal care systems such as drinking stations, pools, and cleaning facilities.
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Enhance Operational Efficiency – Reduce the risk of leaks, breaks, and emergency repairs, which can disrupt daily operations and visitor experience.
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Enable Future Improvements – Provide the necessary infrastructure to accommodate future exhibits, facilities, and increased visitor capacity.
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Promote Sustainability – Improve water conservation and management through modern materials and systems that minimize waste and maximize efficiency.
Q: When will the work project begin, and how long is it expected to last?
A: The project begins May 27 and will last for several weeks. We will update the website and social media pages when the work is completed.
Q: Will the water main improvement project harm the animals?
A: Throughout the project, the animal care team will closely monitor all animals to ensure their well-being and comfort during this period. Their health and safety remain the top priority throughout the entire construction project.
Here’s how the animal care team protects animal welfare:
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Careful Planning – Construction is planned in close coordination with zookeepers, veterinarians, and animal care teams to ensure minimal disruptions to the animals’ health or routines.
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Continual Monitoring – Animals housed near work areas will be continually monitored to watch for negative impacts to the animal’s welfare. Animal care staff will be present during all work is done, including during off-hours.
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Protective Barriers/Relocation – Physical barriers are used to separate construction areas from animal enclosures and if necessary for the animal’s protection they will be relocated to a different enclosure for the duration of the work.
- Temporary Water Systems – Backup water supplies are available to ensure animals have continuous access to clean water at all times.
The zoo’s top priority is always animal safety and well-being. This project is ultimately a proactive step to improve the long-term reliability of water systems essential for animal care.
Q: Will the zoo remain open during the improvement project?
A: Yes, the zoo will remain open during this time. However, sections of the zoo’s path will be closed to the public and guests will need to follow detour signage to navigate the zoo.
Q: Will the zoo be giving discounts during this time?
A: No, we are not offering discounted rates.
Q: Will the zoo provide regular updates on the progress of the water main improvement project?
A: Potter Park Zoo will give updates throughout the project on our website and social media pages.
Q: How can the public support the zoo during this construction period?
A: Visit the zoo! Those who choose not to visit during this time may consider becoming a member, donating to the zoo or by visiting at a future date.
