Every position at Potter Park Zoo is critical to achieving our mission. We are hiring! Our team of passionate individuals will impact our guests and help us to inspire conservation of animals and the natural world!
To request reasonable accommodations to participate in the job application or interview process, please contact Cynthia Wagner at cwagner@ingham.org.
Seasonal Temporary Customer Service Attendant
$15/hr. – 20 to 40 hrs/week (3 – 9 mo.)
- To apply: Follow this link and look for Seasonal Temporary Customer Service Attendant – Potter Park Zoo. Follow the instructions to apply!
- Under the supervision of the Customer Service Manager and the Guest Experience Supervisor, provides customer service to Potter Park and Zoo guests.
- Keeps work area and inventory in a neat and orderly manner and well stocked.
- Prepare food to health code safety standards.
- Performs basic math, counts cash drawer, makes cash drops, and prepares various reports and tally sheets.
Communications Specialist – Potter Park Zoological Society
*This position is no longer accepting applications*
Essential Duties and Responsibilities
- Social Media Management:
- Create, schedule, and monitor engaging content across all zoo social media platforms (Facebook, Instagram, Twitter, etc.), ensuring alignment with the zoo’s mission and voice.
- Respond to community inquiries, comments, and messages in a timely and professional manner.
- Track and report on social media performance, making data-driven decisions to improve engagement.
- Newsletter Development:
- Write, design, and distribute engaging newsletters to keep our supporters informed about zoo events, educational programs, animal care, and conservation efforts.
- Collaborate with various departments to gather content and ensure consistent messaging across all communications.
- Graphic Design:
- Design promotional materials, including flyers, posters, digital ads, and social media graphics.
- Ensure all design work aligns with the zoo’s brand identity and supports the marketing and communication goals.
- Public Relations and Community Outreach:
- Assist in writing press releases, media advisories, and other communications to promote zoo events and initiatives.
- Cultivate and maintain relationships with media contacts to generate coverage for zoo programs, events, and animal stories.
- Coordinate media visits and assist in preparing the zoo staff for interviews.
- Other Duties as Assigned:
- Capture and curate high-quality photographs and videos of zoo animals, events, staff, and guests for use across social media, newsletters, press releases, website content, and other promotional materials.
- Collaborate with the team on special projects and initiatives as needed.
- Stay current with trends in marketing and communications, particularly in the zoo and nonprofit sectors.
Public Safety Attendant – Temporary – Potter Park Zoo
18.75/hr – 20 to 30 hrs/week (Evening Shift)
- To apply: Follow above link and look for Public Safety Attendant – Temporary – Potter Park Zoo. Follow instructions to apply!
- Respond to all emergency and non-emergency calls, including, but not limited to, medical complaints, lost children, providing first-aid and/or CPR as needed and completes required documentation.
- Answer multiple phones and radios and direct to appropriate staff or department, prioritizing them as needed. Monitor zoo security cameras and notify zoo staff or emergency personnel as necessary.
- Enter call data into a CAD program and other digital files. As well as search various programs for files, lost and found items, and other information, compile and save digital or scanned reports, read and send emails and other notifications.
- Interact with zoo visitors in a positive manner, answer zoo related questions, be available for assistance at all times and accept deliveries and notify appropriate staff.
- Assists in the training of temporary public safety attendants at both the reception desk and as a park ranger.
- Ensure a safe environment for all animals, guest, volunteers and staff.
Animal Care Worker
$15/hr. – 20 to 40 hrs/week (3 – 9 mo.)
- To apply: Follow above link and look for SEASONAL ANIMAL CARE WORKER – POTTER PARK ZOO. Follow instructions to apply!
- Under the supervision of the Animal Care Supervisor assists keepers in the daily husbandry tasks. Also receives direction from Keeper 500s. Maintains hand-written and electronic records related to animal care. Provides exceptional husbandry for animals as assigned. Provides excellent guest services at all times. Must always strive to maintain best practices as established by AZA and exceed USDA guidelines.
- Must be 18 years or older to apply.
